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Can Google get users on board with “shortcuts in search”?

Last Updated: March 22, 2017

Google announced yesterday the launch of “shortcuts in search”, which will allow Android users (only in the US, for now) to access quick answers on a range of topics with the touch of a button. Fittingly, Google has termed these “tappable shortcuts” and they will lead searchers to instantaneous information on dozens of topics, including sports, restaurants, local amenities, and entertainment. The new feature is available within the Google app in the US, although users will have to upgrade the app to the latest version before the shortcuts are accessible. As Google continues its relentless release of new mobile-first products, this announcement is entirely aligned with the search engine’s strategy to keep pace with – and anticipate – trends in user behavior. Tappable shortcuts lend themselves to a search experience that is more open-ended in nature than traditional Google queries. Notably, they also remove a fundamental element of the Google experience: either typing or voicing a query. In a wider ecosystem that now includes maps, the knowledge graph, and structured data, it is understandable that Google has chosen to make this move now. With the addition to their fold of hardware like Google Home and the Pixel smartphones, combined with an upgraded Assistant on all Android phones, Google seems closer than ever to unifying the digital user journey. The following (very short) video was also released yesterday to demonstrate how ‘shortcuts in search’ will work: But will this initiative take off, what will it mean for SEO, and how will Google manage to integrate paid ads into this new search experience? Will Google convince users to get on board? The first phase will be to convince its vast user base to transition across to this way of discovering information. The actual functionality underpinning this change has not been updated; it is merely a more streamlined way to surface information. Google Now has offered access to many of these features for some time, but user behaviors can be slow to change. One could even suggest that this launch is Google giving a nudge to the public to show them just how much is possible through their products now. At SMX West yesterday, Google’s Jason Douglas summarised one of their core objectives as simply trying to find the “easiest way to help the user get things done.” No doubt, achieving that goal would go some way to convince people to take the small step of updating an app. A mass migration of users to this app would have myriad benefits for Google. By keeping users enclosed within its own ecosystem of information, Google gains access to their data and, just as crucially, keeps those users out of Facebook’s grasp. With…

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About the author / 

S K Routray

S K Routray is a computer science graduate and Co founder at Gracioustech.com. He worked as a Online Marketing lead at many MNC Companies. He has passion for writing on SEO techniques, Social Media Marketing and digital marketing techniques. If he wasn’t an online marketer, he'd take his love for food and become a great chef cum hotel entrepreneur. Join NAS Writers team to write for NAS.

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